General Terms of Delivery
1. Applicability
These general terms of delivery apply to all sales, deliveries, and services provided by Livayi. By placing an order, the customer agrees to these terms.
2. Orders
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All orders are processed after full payment has been received unless otherwise agreed.
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Livayi reserves the right to refuse orders or request additional information.
3. Prices and Payment
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All prices are exclusive of VAT and shipping costs unless otherwise stated.
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Payments must be made in advance using the available payment methods.
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In case of non-payment, Livayi reserves the right to cancel the order.
4. Delivery and Shipping
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Delivery times are indicative and may vary depending on destination and stock availability.
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Livayi is not liable for delays caused by third parties or force majeure.
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Any damage or loss during transport must be reported within 48 hours of receipt.
5. Returns and Right of Withdrawal
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Customers have the right to withdraw from the purchase within 14 days of receipt, provided the product is unused and in its original condition.
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Return shipping costs are borne by the customer unless the return is due to an error by Livayi.
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Refunds are processed within 14 days after receipt and inspection of the returned product.
6. Warranty and Liability
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Livayi guarantees the quality of its products if used correctly according to instructions.
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Liability for damages caused by improper use or incorrect advice is excluded.
7. Privacy and Data Protection
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Personal data is processed in accordance with applicable privacy laws.
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Data is used solely for order processing and communication with the customer.
8. Force Majeure
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Livayi is not liable for delays or negligence due to force majeure, such as natural disasters, strikes, or pandemics.
9. Applicable Law and Disputes
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These terms are governed by the laws of [Country].
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Disputes will be settled exclusively by the competent court in [Location].
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